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The following information is provided
by the American Society for Quality (ASQ):
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The Certified Reliability Engineer is a
professional who understands the principles
of performance evaluation and prediction to
improve product/systems safety, reliability
and maintainability. This body of knowledge
(BOK) and applied technologies include, but
are not limited to, design review and
control; prediction, estimation, and
apportionment methodology; failure mode
effects and analysis; the planning,
operation and analysis of reliability
testing and field failures, including
mathematical modeling; understanding human
factors in reliability; and the ability to
develop and administer reliability
information systems for failure analysis,
design and performance improvement and
reliability program management over the
entire product life cycle.
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Certification Requirements
Education and/or Experience
You must have eight years of on-the-job
experience in one or more of the areas of
the Certified Reliability Engineer Body of
Knowledge. A minimum of three years of this
experience must be in a decision-making
position. “Decision-making” is defined as
the authority to define, execute, or control
projects/processes and to be responsible for
the outcome. This may or may not include
management or supervisory positions.
If you are now or were previously certified
by ASQ as a Quality Engineer, Quality
Auditor, Software Quality Engineer, or
Quality Manager, experience used to qualify
for certification in these fields often
applies to certification as a Reliability
Engineer.
If you have completed a degree* from a
college, university, or technical school
with accreditation accepted by ASQ, part of
the eight-year experience requirement will
be waived, as follows (only one of these
waivers may be claimed):
- Diploma from a technical or trade
school—one year will be waived
- Associate degree—two years waived
- Bachelor’s degree—four years waived
- Master’s or doctorate—five years
waived
*Degrees or diplomas from educational
institutions outside the United States must
be equivalent to degrees from U.S.
educational institutions.
Minimum Expectations for a Certified
Reliability Engineer
- Will understand strategic management
aspects of reliability engineering, its
relationship to safety and quality, its
impact on warranty programs and customer
satisfaction, the consequences of
failure, and the potential for
liability. Will understand requirements
planning for reliability programs and
how various engineering and operational
systems must be integrated to achieve
overall program goals and alignment with
organizational goals. Will use risk
analysis tools and techniques to
evaluate product and system safety
issues. Will abide by the ASQ Code of
Ethics.
- Will use probability and statistical
tools to analyze product lifecycle,
conduct hypothesis testing, understand
appropriate statistical models,
tolerance and confidence intervals,
sample size determination, and
regression analysis.
- Will develop product and process
reliability requirements using
reliability and design techniques such
as FMEA, fault tolerance, optimization,
and DOE. Will develop systems for
material selection, derating methods,
and manufacturing control.
- Will develop models to analyze and
predict reliability performance using
block diagrams, physics of failure,
apportionment, dynamic reliability, and
simulations.
- Will develop reliability test plans
that represent the expected use
environment and operational conditions.
Will select, analyze, and interpret the
results of various test methods to be
used during product development and end
product testing.
- Will apply the principles of
maintainability and availability over
the lifecycle of the product, process,
or system and will identify and support
appropriate testability methods and
maintenance activities.
- Will identify, collect, analyze, and
manage various types of data to minimize
failures and improve performance, and
will use failure analysis, FRACAS, and
other types of root cause analysis in
support of reliability.
Examination
Each certification candidate is required
to pass a written examination that consists
of multiple choice questions that measure
comprehension of the Body of knowledge. The
Reliability Engineer examination is a
one-part, 150-question, four-hour exam and
is offered in English.
Examinations are conducted twice a year,
in March and October, by local ASQ sections
and international organizations. All
examinations are open-book. Each participant
must bring his or her own reference
materials. Use of reference materials and
calculators is explained in the seating
letter provided to applicants.
Please Note: The Body of Knowledge
for certification is affected by new
technologies, policies, and the changing
dynamics of manufacturing and service
industries. Changed versions of the
examination based on the current Body of
Knowledge are used at each offering.
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Body of
Knowledge
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This NEW
Reliability
Engineer
Body of
Knowledge
is
effective
October
17,
2009.
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The topics in this Body of Knowledge
include additional detail in the form of
subtext explanations and the cognitive
level at which the questions will be
written. This information will provide
useful guidance for both the Examination
Development Committee and the candidates
preparing to take the exam. The subtext
is not intended to limit the subject
matter or be all-inclusive of what might
be covered in an exam. It is intended to
clarify the type of content to be
included in the exam. The descriptor in
parentheses at the end of each entry
refers to the highest cognitive level at
which the topic will be tested. A more
comprehensive description of cognitive
levels is provided at the end of this
document.
- RELIABILITY MANAGEMENT
(18 Questions)
- Strategic management
- Benefits of
reliability engineering
Describe how reliability
engineering techniques and
methods improve programs,
processes, products,
systems, and services.
(Understand)
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Interrelationship of safety,
quality, and reliability
Define and describe the
relationships among safety,
reliability, and quality.
(Understand)
- Role of the
reliability function in the
organization
Describe how reliability
techniques can be applied in
other functional areas of
the organization, such as
marketing, engineering,
customer /product support,
safety and product
liability, etc. (Apply)
- Reliability in
product and process
development
Integrate reliability
engineering techniques with
other development
activities, concurrent
engineering, corporate
improvement initiatives such
as lean and six sigma
methodologies, and emerging
technologies. (Apply)
- Failure
consequence and liability
management
Describe the importance of
these concepts in
determining reliability
acceptance criteria.
(Understand)
- Warranty
management
Define and describe warranty
terms and conditions,
including warranty period,
conditions of use, failure
criteria, etc., and identify
the uses and limitations of
warranty data. (Understand)
- Customer needs
assessment
Use various feedback methods
(e.g., quality function
deployment (QFD),
prototyping, beta testing)
to determine customer needs
in relation to reliability
requirements for products
and services. (Apply)
- Supplier
reliability
Define and describe supplier
reliability assessments that
can be monitored in support
of the overall reliability
program. (Understand)
- Reliability program
management
- Terminology
Explain basic reliability
terms (e.g., MTTF, MTBF,
MTTR, availability, failure
rate, reliability,
maintainability).
(Understand)
- Elements of a
reliability program
Explain how planning,
testing, tracking, and using
customer needs and
requirements are used to
develop a reliability
program, and identify
various drivers of
reliability requirements,
including market
expectations and standards,
as well as safety,
liability, and regulatory
concerns. (Understand)
- Types of risk
Describe the relationship
between reliability and
various types of risk,
including technical,
scheduling, safety,
financial, etc. (Understand)
- Product
lifecycle engineering
Describe the impact various
lifecycle stages
(concept/design,
introduction, growth,
maturity, decline) have on
reliability, and the cost
issues (product maintenance,
life expectation, software
defect phase containment,
etc.) associated with those
stages. (Understand)
- Design
evaluation
Use validation,
verification, and other
review techniques to assess
the reliability of a
product’s design at various
lifecycle stages. (Analyze)
- Systems
engineering and integration
Describe how these processes
are used to create
requirements and prioritize
design and development
activities. (Understand)
- Ethics, safety, and
liability
- Ethical issues
Identify appropriate ethical
behaviors for a reliability
engineer in various
situations. (Evaluate)
- Roles and
responsibilities
Describe the roles and
responsibilities of a
reliability engineer in
relation to product safety
and liability. (Understand)
- System safety
Identify safety-related
issues by analyzing customer
feedback, design data, field
data, and other information.
Use risk management tools
(e.g., hazard analysis,
FMEA, FTA, risk matrix) to
identify and prioritize
safety concerns, and
identify steps that will
minimize the misuse of
products and processes.
(Analyze)
- PROBABILITY AND
STATISTICS FOR RELIABILITY (27
Questions)
- Basic concepts
- Statistical
terms
Define and use terms such as
population, parameter,
statistic, sample, the
central limit theorem, etc.,
and compute their values.
(Apply)
- Basic
probability concepts
Use basic probability
concepts (e.g.,
independence, mutually
exclusive, conditional
probability) and compute
expected values. (Apply)
- Discrete and
continuous probability
distributions
Compare and contrast various
distributions (binomial,
Poisson, exponential,
Weibull, normal, log-normal,
etc.) and their functions
(e.g., cumulative
distribution functions
(CDFs), probability density
functions (PDFs), hazard
functions), and relate them
to the bathtub curve.
(Analyze)
- Poisson process
models
Define and describe
homogeneous and
non-homogeneous Poisson
process models (HPP and
NHPP). (Understand)
- Non-parametric
statistical methods
Apply non-parametric
statistical methods,
including median,
Kaplan-Meier, Mann-Whitney,
etc., in various situations.
(Apply)
- Sample size
determination
Use various theories,
tables, and formulas to
determine appropriate sample
sizes for statistical and
reliability testing. (Apply)
- Statistical
process control (SPC) and
process capability
Define and describe SPC and
process capability studies
(Cp, Cpk, etc.), their
control charts, and how they
are all related to
reliability. (Understand)
- Statistical
inference
- Point estimates
of parameters
Obtain point estimates of
model parameters using
probability plots, maximum
likelihood methods, etc.
Analyze the efficiency and
bias of the estimators.
(Evaluate)
- Statistical
interval estimates
Compute confidence
intervals, tolerance
intervals, etc., and draw
conclusions from the
results. (Evaluate)
- Hypothesis
testing (parametric and
non-parametric)
Apply hypothesis testing for
parameters such as means,
variance, proportions, and
distribution parameters.
Interpret significance
levels and Type I and Type
II errors for
accepting/rejecting the null
hypothesis. (Evaluate)
- RELIABILITY IN DESIGN
AND DEVELOPMENT (26 Questions)
- Reliability design
techniques
- Environmental
and use factors
Identify environmental and
use factors (e.g.,
temperature, humidity,
vibration) and stresses
(e.g., severity of service,
electrostatic discharge
(ESD), throughput) to which
a product may be subjected.
(Apply)
- Stress-strength
analysis
Apply stress-strength
analysis method of computing
probability of failure, and
interpret the results.
(Evaluate)
- FMEA and FMECA
Define and distinguish
between failure mode and
effects analysis and failure
mode, effects, and
criticality analysis and
apply these techniques in
products, processes, and
designs. (Analyze)
- Common mode
failure analysis
Describe this type of
failure (also known as
common cause mode failure)
and how it affects design
for reliability.
(Understand)
- Fault tree
analysis (FTA) and success
tree analysis (STA)
Apply these techniques to
develop models that can be
used to evaluate undesirable
(FTA) and desirable (STA)
events. (Analyze)
- Tolerance and
worst-case analyses
Describe how tolerance and
worst-case analyses (e.g.,
root of sum of squares,
extreme value) can be used
to characterize variation
that affects reliability.
(Understand)
- Design of
experiments
Plan and conduct standard
design of experiments (DOE)
(e.g., full-factorial,
fractional factorial, Latin
square design). Implement
robust-design approaches
(e.g., Taguchi design,
parametric design, DOE
incorporating noise factors)
to improve or optimize
design. (Analyze)
- Fault tolerance
Define and describe fault
tolerance and the
reliability methods used to
maintain system
functionality. (Understand)
- Reliability
optimization
Use various approaches,
including redundancy,
derating, trade studies,
etc., to optimize
reliability within the
constraints of cost,
schedule, weight, design
requirements, etc. (Apply)
- Human factors
Describe the relationship
between human factors and
reliability engineering.
(Understand)
- Design for X
(DFX)
Apply DFX techniques such as
design for assembly,
testability, maintainability
environment (recycling and
disposal), etc., to enhance
a product’s producibility
and serviceability. (Apply)
- Reliability
apportionment (allocation)
techniques
Use these techniques to
specify subsystem and
component reliability
requirements. (Analyze)
- Parts and systems
management
- Selection,
standardization, and reuse
Apply techniques for
materials selection, parts
standardization and
reduction, parallel
modeling, software reuse,
including commercial
off-the-shelf (COTS)
software, etc. (Apply)
- Derating methods
and principles
Use methods such as S-N
diagram, stress-life
relationship, etc., to
determine the relationship
between applied stress and
rated value, and to improve
design. (Analyze)
- Parts
obsolescence management
Explain the implications of
parts obsolescence and
requirements for parts or
system requalification.
Develop risk mitigation
plans such as lifetime buy,
backwards compatibility,
etc. (Apply)
- Establishing
specifications
Develop metrics for
reliability,
maintainability, and
serviceability (e.g., MTBF,
MTBR, MTBUMA, service
interval) for product
specifications. (Create)
- RELIABILITY MODELING AND
PREDICTIONS (22 Questions)
- Reliability modeling
- Sources and uses
of reliability data
Describe sources of
reliability data (prototype,
development, test, field,
warranty, published, etc.),
their advantages and
limitations, and how the
data can be used to measure
and enhance product
reliability. (Apply)
- Reliability
block diagrams and models
Generate and analyze various
types of block diagrams and
models, including series,
parallel, partial
redundancy, time-dependent,
etc. (Create)
- Physics of
failure models
Identify various failure
mechanisms (e.g., fracture,
corrosion, memory
corruption) and select
appropriate theoretical
models (e.g., Arrhenius, S-N
curve) to assess their
impact. (Apply)
- Simulation
techniques
Describe the advantages and
limitations of the Monte
Carlo and Markov models.
(Apply)
- Dynamic
reliability
Describe dynamic reliability
as it relates to failure
criteria that change over
time or under different
conditions. (Understand)
- Reliability
predictions
- Part count
predictions and part stress
analysis
Use parts failure rate data
to estimate system- and
subsystem-level reliability.
(Apply)
- Reliability
prediction methods
Use various reliability
prediction methods for both
repairable and
non-repairable components
and systems, incorporating
test and field reliability
data when available (Apply)
- RELIABILITY TESTING (24
Questions)
- Reliability test
planning
- Reliability test
strategies
Create and apply the
appropriate test strategies
(e.g., truncation,
test–to-failure,
degradation) for various
product development phases.
(Create)
- Test environment
Evaluate the environment in
terms of system location and
operational conditions to
determine the most
appropriate reliability
test. (Evaluate)
- Testing during
development
Describe the purpose,
advantages, and limitations of
each of the following types of
tests, and use common models to
develop test plans, evaluate
risks, and interpret test
results. (Evaluate)
- Accelerated life tests
(e.g., single-stress,
multiple-stress, sequential
stress, step-stress)
- Discovery testing (e.g.,
HALT, margin tests, sample
size of 1),
- Reliability growth
testing (e.g., test,
analyze, and fix (TAAF),
Duane)
- Software testing (e.g.,
white-box, black-box,
operational profile, and
fault-injection)
- Product testing
Describe the purpose,
advantages, and limitations of
each of the following types of
tests, and use common models to
develop product test plans,
evaluate risks, and interpret
test results. (Evaluate)
-
Qualification/demonstration
testing (e.g., sequential
tests, fixed-length tests)
- Product reliability
acceptance testing (PRAT)
- Ongoing reliability
testing (e.g., sequential
probability ratio test
[SPRT])
- Stress screening (e.g.,
ESS, HASS, burn-in tests)
- Attribute testing (e.g.,
binomial, hypergeometric)
- Degradation
(wear–to-failure) testing
- MAINTAINABILITY AND
AVAILABILITY (15 Questions)
- Management
strategies
- Planning
Develop plans for
maintainability and
availability that support
reliability goals and
objectives. (Create)
- Maintenance
strategies
Identify the advantages and
limitations of various
maintenance strategies
(e.g., reliability-centered
maintenance (RCM),
predictive maintenance,
repair or replace decision
making), and determine which
strategy to use in specific
situations. (Apply).
- Availability
tradeoffs
Describe various types of
availability (e.g.,
inherent, operational), and
the tradeoffs in reliability
and maintainability that
might be required to achieve
availability goals. (Apply)
- Maintenance and
testing analysis
- Preventive
maintenance (PM) analysis
Define and use PM tasks,
optimum PM intervals, and
other elements of this
analysis, and identify
situations in which PM
analysis is not appropriate.
(Apply)
- Corrective
maintenance analysis
Describe the elements of
corrective maintenance
analysis (e.g.,
fault-isolation time,
repair/replace time, skill
level, crew hours) and apply
them in specific situations.
(Apply)
- Non-destructive
evaluation
Describe the types and uses
of these tools (e.g.,
fatigue, delamination,
vibration signature
analysis) to look for
potential defects.
(Understand)
- Testability
Use various testability
requirements and methods
(e.g., built in tests
(BITs), false-alarm rates,
diagnostics, error codes,
fault tolerance) to achieve
reliability goals (Apply)
- Spare parts
analysis
Describe the relationship
between spare parts
requirements and
reliability,
maintainability, and
availability requirements.
Forecast spare parts
requirements using field
data, production lead time
data, inventory and other
prediction tools, etc.
(Analyze)
- DATA COLLECTION AND USE
(18 Questions)
- Data collection
- Types of data
Identify and distinguish
between various types of
data (e.g., attributes vs.
variable, discrete vs.
continuous, censored vs.
complete, univariate vs.
multivariate). Select
appropriate data types to
meet various analysis
objectives. (Evaluate)
- Collection
methods
Identify appropriate methods
and evaluate the results
from surveys, automated
tests, automated monitoring
and reporting tools, etc.,
that are used to meet
various data analysis
objectives. (Evaluate)
- Data management
Describe key characteristics
of a database (e.g.,
accuracy, completeness,
update frequency). Specify
the requirements for
reliability-driven
measurement systems and
database plans, including
consideration of the data
collectors and users, and
their functional
responsibilities. (Evaluate)
- Data use
- Data summary and
reporting
Examine collected data for
accuracy and usefulness.
Analyze, interpret, and
summarize data for
presentation using
techniques such as trend
analysis, Weibull, graphic
representation, etc., based
on data types, sources, and
required output. (Create)
- Preventive and
corrective action
Select and use various root
cause and failure analysis
tools to determine the
causes of degradation or
failure, and identify
appropriate preventive or
corrective actions to take
in specific situations.
(Evaluate)
- Measures of
effectiveness
Use various data analysis
tools to evaluate the
effectiveness of preventive
and corrective actions in
improving reliability.
(Evaluate)
- Failure analysis and
correction
- Failure analysis
methods
Describe methods such as
mechanical, materials, and
physical analysis, scanning
electron microscopy (SEM),
etc., that are used to
identify failure mechanisms.
(Understand)
- Failure
reporting, analysis, and
corrective action system
(FRACAS)
Identify the elements
necessary for a FRACAS to be
effective, and demonstrate
the importance of a
closed-loop process that
includes root cause
investigation and follow up.
(Apply)
Levels of
Cognition
based on Bloom’s Taxonomy –
Revised (2001)
In addition to content
specifics, the subtext for each topic in
this BOK also indicates the intended
complexity level of the
test questions for that topic. These
levels are based on “Levels of
Cognition” (from Bloom’s Taxonomy –
Revised, 2001) and are presented below
in rank order, from least complex to
most complex.
Remember
Recall or recognize terms, definitions,
facts, ideas, materials, patterns,
sequences, methods, principles, etc.
Understand
Read and understand descriptions,
communications, reports, tables,
diagrams, directions, regulations, etc.
Apply
Know when and how to use ideas,
procedures, methods, formulas,
principles, theories, etc.
Analyze
Break down information into its
constituent parts and recognize their
relationship to one another and how they
are organized; identify sublevel factors
or salient data from a complex scenario.
Evaluate
Make judgments about the value of
proposed ideas, solutions, etc., by
comparing the proposal to specific
criteria or standards.
Create
Put parts or elements together in such a
way as to reveal a pattern or structure
not clearly there before; identify which
data or information from a complex set
is appropriate to examine further or
from which supported conclusions can be
drawn.
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