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Certified Six Sigma Black Belt Primer
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Certified Six Sigma Black Belt Solutions
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Certified Six Sigma Black Belt
Exam CD
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Certified Six Sigma Black Belt Instructor PDF
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In its 34th edition, September 2014, the CSSBB Primer contains 826 pages and 400 questions and answers.

Digital Material is also available Click Here to go to our digitals page.

CSSBB Table of Contents

CSSBB Primer Contents
I. CERTIFICATION OVERVIEW
CSSBB EXAM
CSSBB BODY OF KNOWLEDGE
II. ENTERPRISE-WIDE DEPLOYMENT
ORGANIZATION-WIDE CONSIDERATIONS
SIX SIGMA/LEAN FUNDAMENTALS
IMPROVEMENT METHODOLOGIES
SYSTEMS AND PROCESSES
STRATEGIC PLANNING
LEADERSHIP
ROLES AND RESPONSIBILITIES
ORGANIZATIONAL ROADBLOCKS
REFERENCES
III. PROCESS MANAGEMENT
OVERVIEW
STAKEHOLDER IMPACT
CRITICAL REQUIREMENTS
BENCHMARKING
BUSINESS MEASURES
PERFORMANCE MEASURES
FINANCIAL MEASURES
REFERENCES
IV. TEAM MANAGEMENT
TEAM FORMATION
TEAM TYPES
ROLES & RESPONSIBILITIES
SUCCESS FACTORS
TEAM FACILITATION
MOTIVATIONAL TECHNIQUES
STAGES OF DEVELOPMENT
LEADERSHIP MODELS
TEAM DYNAMICS
MEETING MANAGEMENT
DECISION MAKING METHODS
TEAM TRAINING
NEEDS ASSESSMENT
REFERENCES
V. DEFINE
VOICE OF THE CUSTOMER
CUSTOMER IDENTIFICATION
CUSTOMER DATA COLLECTION
CUSTOMER REQUIREMENTS
PROJECT CHARTER
BUSINESS CASE
PROBLEM STATEMENT
GOALS
PERFORMANCE MEASURES
REVIEWS
PROJECT MGMT TOOLS
WORK BREAKDOWN STRUCTURE
GANTT CHARTS
PROJECT DOCUMENTATION
RACI MODEL
ANALYTICAL TOOLS
REFERENCES
VI. MEASURE - DATA
PROCESS CHARACTERISTICS
FLOW METRICS
ANALYSIS TOOLS
DATA COLLECTION
TYPES OF DATA
MEASUREMENT SCALES
SAMPLING
COLLECTION METHODS
MEASUREMENT SYSTEMS
SYSTEM ANALYSIS
ENTERPRISE MEASUREMENT
METROLOGY
REFERENCES
VII. MEASURE - STATISTICS
BASIC STATISTICS
CENTRAL LIMIT THEOREM
DESCRIPTIVE STATISTICS
GRAPHICAL METHODS
STATISTICAL CONCLUSIONS
PROBABILITY
COMMON DISTRIBUTIONS
OTHER DISTRIBUTIONS
PROCESS CAPABILITY
CAPABILITY STUDIES
CAPABILITY INDICES
NON-NORMAL DATA
PERFORMANCE METRICS
REFERENCES
VIII. ANALYZE
MEASURING/MODELING RELATIONSHIPS
REGRESSION
MULTIVARIATE TOOLS
HYPOTHESIS TESTING
POINT & INTERVAL ESTIMATES
MAJOR TESTS
ANOVA
NONPARAMETRIC TESTS
FMEA
ADDITIONAL ANALYSIS METHODS
GAP ANALYSIS
ROOT CAUSE ANALYSIS
WASTE ANALYSIS
REFERENCES
IX. IMPROVE
DESIGN OF EXPERIMENTS
TERMINOLOGY
DESIGN PRINCIPLES
ONE-FACTOR EXPERIMENTS
FRACTIONAL FACTORIAL EXPERIMENTS
FULL FACTORIAL EXPERIMENTS
LEAN METHODS
WASTE ELIMINATION
CYCLE TIME REDUCTION
KAIZEN
THEORY OF CONSTRAINTS
IMPLEMENTATION
REFERENCES
X. CONTROL
STATISTICAL PROCESS CONTROL
OBJECTIVES
SELECTION OF VARIABLES
RATIONAL SUBGROUPING
CONTROL CHART SELECTION
CONTROL CHART ANALYSIS
OTHER CONTROLS
TPM
VISUAL CONTROLS
MAINTAIN CONTROLS
MEASUREMENT SYSTEMS RE-ANALYSIS
CONTROL PLAN
SUSTAIN IMPROVEMENTS
LESSONS LEARNED
TRAINING PLAN DEPLOYMENT
DOCUMENTATION
ONGOING EVALUATION
REFERENCES
XI. DESIGN FOR SIX SIGMA (DFSS)
DFSS METHODOLOGIES
DESIGN FOR X (DFX)
ROBUST DESIGN
REFERENCES
XII. APPENDIX/TABLES
INDEX
ANSWERS



View Primer Sample Section

View Solutions Sample Section

Click here for a summary of the changes to the fourth edition

View a Sample CSSBB Instructor PDF Section Note the CSSBB Instructor PDF may not be edited or printed.

The following information is provided by the American Society for Quality (ASQ):

CSSBB Certification Requirements

The Certified Six Sigma Black Belt is a professional who can explain Six Sigma philosophies and principles, including supporting systems and tools. A Black Belt should demonstrate team leadership, understand team dynamics and assign team member roles and responsibilities. Black Belts have a thorough understanding of all aspects of the DMAIC model in accordance with Six Sigma principles. They have basic knowledge of Lean enterprise concepts, are able to identify non-value-added elements and activities and are able to use specific tools.

 

DIGITAL materials are licensed for use on one computer for a period of two years. The file contents cannot be printed or copied.  The files are compatible with Windows XP, Vista, Windows 7 and Windows 8 only. Installation of the Viewer software requires Administrator rights. The Viewer requires access to the internet at an interval of every 14 days. The license and file access fee is non-refundable. Digital files cannot be installed on a Server, Mac, virtual computer, or viewed via a thin client.

Please note that Digital products are not available for immediate download. Information for installation of the Viewer and file download links will be sent via e-mail normally by the next business day, Monday to Friday, excluding holidays.

 



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