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Certified Six Sigma Black Belt Primer
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Certified Six Sigma Black Belt Solutions
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In its 4th edition, September 2014, the CSSBB Primer contains 826 pages and 400 questions and answers.

Digital Material is also available Click Here to go to our digitals page.

CSSBB Table of Contents

CSSBB Primer Contents

I. Certification Overview

  • CSSBB Exam
  • CSSBB Body of Knowledge

II. Enterprise-Wide Deployment

  • Organization-Wide Considerations
  • Six Sigma / Lean Fundamentals
  • Improvement Methodologies
  • Systems and Processes
  • Strategic Planning
  • Leadership
  • Roles and Responsibilities
  • Organizational Roadblocks

III. Process Management

  • Overview
  • Stakeholder Impact
  • Critical Requirements
  • Benchmarking
  • Business Measures
  • Performance Measures
  • Financial Measures

IV. Team Management

  • Team Formation
  • Team Types
  • Roles & Responsibilities
  • Success Factors
  • Team Facilitation
  • Motivational Techniques
  • Stages of Development
  • Leadership Models
  • Team Dynamics
  • Meeting Management
  • Decision Making Methods
  • Team Training
  • Needs Assessment

V. Define

  • Voice of the Customer
  • Customer Identification
  • Customer Data Collection
  • Customer Requirements
  • Project Charter
  • Business Case
  • Problem Statement
  • Goals
  • Performance Measures
  • Reviews
  • Project MGMT Tools
  • Work Breakdown Structure
  • Gantt Charts
  • Project Documentation
  • RACI Model
  • Analytical Tools


  • Process Characteristics
  • Flow Metrics
  • Analysis Tools
  • Data Collection
  • Types of Data
  • Measurement Scales
  • Sampling
  • Collection Methods
  • Measurement Systems
  • System Analysis
  • Enterprise Measurement
  • Metrology

VII. Measure - Statistics

  • Basic Statistics
  • Central Limit Theorem
  • Descriptive Statistics
  • Graphical Methods
  • Statistical Conclusions
  • Probability
  • Common Distributions
  • Other Distributions
  • Process Capability
  • Capability Studies
  • Capability Indices
  • Non-Normal Data
  • Performance Metrics

VIII. Analyze

  • Measuring / Modeling Relationships
  • Regression
  • Multivariate Tools
  • Hypothesis Testing
  • Point & Interval Estimates
  • Major Tests
  • Nonparametric Tests
  • FMEA
  • Additional Analysis Methods
  • GAP Analysis
  • Root Cause Analysis
  • Waste Analysis

IX. Improve

  • Design of Experiments
  • Terminology
  • Design Principles
  • One-Factor Experiments
  • Fractional Factorial Experiments
  • Full Factorial Experiments
  • Lean Methods
  • Waste Elimination
  • Cycle Time Reduction
  • Kaizen/li>
  • Theory of Constraints
  • Implementation

X. Control

  • Statistical Process Control
  • Objectives
  • Selection of Variables
  • Rational Subgrouping
  • Control Chart Selection
  • Control Chart Analysis
  • Other Controls
  • TPM
  • Visual Controls
  • Maintain Controls
  • Measurement Systems Re-Analysis
  • Control Plan
  • Sustain Improvements
  • Lessons Learned
  • Training Plan Deployment
  • Documentation
  • Ongoing Evaluation

XI. Design for Six Sigma (DFSS)

  • DFSS Methodologies
  • Design for X (DFX)
  • Robust Design

XII. Appendix / Tables

  • Index
  • Answers

View Primer Sample Section

View Solutions Sample Section

Click here for a summary of the changes to the fourth edition

View a Sample CSSBB Instructor PDF Section Note the CSSBB Instructor PDF may not be edited or printed.

The following information is provided by the American Society for Quality (ASQ):

CSSBB Certification Requirements

The Certified Six Sigma Black Belt is a professional who can explain Six Sigma philosophies and principles, including supporting systems and tools. A Black Belt should demonstrate team leadership, understand team dynamics and assign team member roles and responsibilities. Black Belts have a thorough understanding of all aspects of the DMAIC model in accordance with Six Sigma principles. They have basic knowledge of Lean enterprise concepts, are able to identify non-value-added elements and activities and are able to use specific tools.


DIGITAL materials are licensed for use on one computer for a period of two years. The file contents cannot be printed or copied.  The files are compatible with Windows XP, Vista, Windows 7 and Windows 8 only. Installation of the Viewer software requires Administrator rights. The Viewer requires access to the internet at an interval of every 14 days. The license and file access fee is non-refundable. Digital files cannot be installed on a Server, Mac, virtual computer, or viewed via a thin client.

Please note that Digital products are not available for immediate download. Information for installation of the Viewer and file download links will be sent via e-mail normally by the next business day, Monday to Friday, excluding holidays.


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