The sixth edition adds the latest tools used to manage and attain superior results.
Now: $95



Certified Six Sigma Black Belt Primer
Price: $80.00

Certified Six Sigma Black Belt Solutions
Price: $35.00

Certified Six Sigma Black Belt
Exam CD
Price: $70.00

Certified Six Sigma Black Belt Instructor PDF
Price: $50.00

In its 3rd edition, September 2012, the CSSBB Primer contains 842 pages and 400 questions and answers.

Digital Material is also available Click Here to go to our digitals page.

CSSBB Table of Contents

I.  Certification Overview
     CSSBB Exam
     CSSBB Body of Knowledge

II.  Enterprise-Wide Deployment
Enterprise-Wide View
Value of Six Sigma
Six Sigma Foundations
Value & Foundations Of Lean
Integration of Lean and Six Sigma
Business Processes and Systems
Enterprise Leadership
Leadership Responsibilities
Organizational Roadblocks
Change Management
Linking Projects to Goals
Roles and Responsibilities

III.  Process Management
Stakeholder Impact
Critical Requirements
Performance Measures
Financial Measures

IV.  Team Management
Team Formation
Team Facilitation
Team Dynamics
Time Management
Decision Making Tools
Problem Solving Methodologies
Management and Planning Tools
Evaluation and Reward

V.  Define
Voice Of The Customer
Customer Identification
Customer Feedback
Customer Requirements
Project Charter
Charter Content
Charter Negotiations
Project Measures
Project Tracking
Work Breakdown Structure
Planning Tools
Project Documentation

VI.  Measure - Data
Process Characteristics
Input and Output Variables
Flow Metrics
Analysis Tools
Data Collection
Types of Data
Measurement Scales
Sampling Methods
Collection Methods
Measurement Systems
Measurement Methods
System Analysis
Enterprise Measurement

VII.  Measure - Statistics
Basic Statistics
Central Limit Theorem
Descriptive Statistics
Graphical Methods
Statistical Conclusions
Common Distributions
Other Distributions
Process Capability
Capability Studies
Capability Indices
Non-Normal Data
Performance Metrics

VIII.  Analyze
Measuring/Modeling Relationships
Multivariate Tools
Multi-Vari Studies
Hypothesis Testing
Point and Interval Estimates
Major Tests
Nonparametric Tests
Additional Analysis Methods
Root Cause Analysis
Waste Analysis

IX. Improve
Design of Experiments
Design Principles
One-Factor Experiments
Fractional Factorial Experiments
Full Factorial Experiments
Waste Elimination
Cycle Time Reduction
Theory of Constraints
Implementation Plans
Risk Analysis

X.  Control
Statistical Process Control
Rational Subgrouping
Control Chart Selections
Control Chart Analysis
Other Control Tools
Visual Factory
Maintain Controls
Control Plan
Sustain Improvements
Training Plans

XI.  Design For Six Sigma (DFSS)
DFSS Methodologies
Design for X (DFX)
Robust Design
Special Design Tools

XII. Appendix/Tables

View Primer Sample Section

View Solutions Sample Section

Click here for a summary of the changes to the third edition

View a Sample CSSBB Instructor PDF Section Note the CSSBB Instructor PDF may not be edited or printed.

The following information is provided by the American Society for Quality (ASQ):

CSSBB Certification Requirements


The Certified Six Sigma Black Belt is a professional who can explain Six Sigma philosophies and principles, including supporting systems and tools. A Black Belt should demonstrate team leadership, understand team dynamics and assign team member roles and responsibilities. Black Belts have a thorough understanding of all aspects of the DMAIC model in accordance with Six Sigma principles. They have basic knowledge of Lean enterprise concepts, are able to identify non-value-added elements and activities and are able to use specific tools.


DIGITAL materials are licensed for use on one computer for a period of two years. The file contents cannot be printed or copied.  The files are compatible with Windows XP, Vista, Windows 7 and Windows 8 only. Installation of the Viewer software requires Administrator rights. The Viewer requires access to the internet at an interval of every 14 days. The license and file access fee is non-refundable. Digital files cannot be installed on a Server, Mac, virtual computer, or viewed via a thin client.

Please note that Digital products are not available for immediate download. Information for installation of the Viewer and file download links will be sent via e-mail normally by the next business day, Monday to Friday, excluding holidays.


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