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In its 3rd edition, the CSSGB Primer contains 578 pages and 400 questions and answers.
Digital Material is also available Click Here to go to our digitals page.

CSSGB Table of Contents

I. Certification Overview

  • CSSGB Exam
  • CSSGB Body of Knowledge

II. Six Sigma Goals

  • Value of Six Sigma
  • Origins of Six Sigma
  • Organizational Drivers
  • Goals and Projects

II. Lean & DFSS

  • Lean Principles
  • Lean Concepts and Tools
  • Non-Value-Added Activities
  • Theory of Constraints
  • Design for Six Sigma (DFSS)
  • DFSS Road Maps
  • Quality Function Deployment (QFD)
  • FMEA Varieties

IV. Define - Teams & Customers

  • Process Management for Projects
  • Process Elements
  • Owners and Stakeholders
  • Identify Customers
  • Collect Customer Data
  • Analyze Customer Data
  • Translate Customer Requirements
  • Team Dynamics and Performance
  • Team Stages and Dynamics
  • Six Sigma and Other Team Roles
  • Team Tools
  • Communications

V. Define - Projects, Tools & Results

  • Project Management Basics
  • Project Charter
  • Project Scope
  • Project Metrics
  • Project Planning Tools
  • Project Documentation
  • Project Risk Analysis
  • Project Closure
  • Management and Planning Tools
  • Business Results for Projects
  • Process Performance
  • FMEA

VI. Measure - Data & Process Analysis

  • Process Analysis and Documentation
  • Process Modeling
  • Process Inputs and Outputs
  • Collecting and Summarizing Data
  • Data Types
  • Data Collection Methods
  • Data Accuracy and Integrity
  • Descriptive Statistics
  • Graphical Methods

VII. Measure - Probability

  • Probability and Statistics
  • Valid Statistical Conclusions
  • Central Limit Theorem
  • Basic Probability Concepts
  • Probability Distributions
  • Binomial Distribution
  • Poisson Distribution
  • Normal Distribution
  • Chi-square Distribution
  • Student’s t Distribution
  • F Distribution

VIII. Measure - Capability & Measurement

  • Measurement System Analysis
  • Process Capability and Performance
  • Process Capability Studies
  • Process Performance vs. Spec
  • Process Capability Indices
  • Short-term vs. Long-term Capability
  • Process Capability for Attributes

IX. Analyze

  • Exploratory Data Analysis
  • Multi-vari Studies
  • Correlation and Regression
  • Hypothesis Testing
  • Basic Concepts
  • Point & Interval Estimation
  • Major Tests
  • Paired-comparison Tests
  • Single-Factor ANOVA
  • Chi-square

X. Improvement Techniques

  • Design of Experiments (DOE)
  • Introduction
  • Terminology
  • Design Types
  • Implement and Validate Solutions
  • Response Surfaces
  • EVOP
  • DOE Improvement Analysis
  • Measurement System Re-analysis

XI. Control Concepts

  • Statistical Process Control (SPC)
  • Objectives and Benefits
  • Rational Subgrouping
  • Application of Control Charts
  • Variable Charts
  • Attribute Charts
  • Analysis of Control Charts
  • Control Plans

XII. Appendix/Tables

  • Index
  • Answers

View Primer Sample Section

View Solutions Sample Section

Third Edition Primer Changes

CSSGB in Spanish

View a Sample CSSGB Instructor PDF Section Note the CSSGB Instructor PDF may not be edited or printed.

The following information is provided by the American Society for Quality (ASQ):

CSSGB Certification Requirements


The Six Sigma Green Belt operates in support of or under the supervision of a Six Sigma Black Belt, analyzes and solves quality problems and is involved in quality improvement projects. A Green Belt is someone with at least three years of work experience who wants to demonstrate his or her knowledge of Six Sigma tools and processes.


DIGITAL materials are licensed for use on one computer for a period of two years. The file contents cannot be printed or copied.  The files are compatible with Windows XP, Vista, Windows 7 and Windows 8 only. Installation of the Viewer software requires Administrator rights. The Viewer requires access to the internet at an interval of every 14 days. The license and file access fee is non-refundable. Digital files cannot be installed on a Server, Mac, virtual computer, or viewed via a thin client.

Please note that Digital products are not available for immediate download. Information for installation of the Viewer and file download links will be sent via e-mail normally by the next business day, Monday to Friday, excluding holidays.


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