Table of Contents

I. Certification Overview
    Software Quality Engineer Exam
    CSQE Body of Knowledge

II. General Knowledge, Conduct and Ethics
     Quality Philosophies & Principles
        Benefits of Software Quality
        Prevention Versus Detection
        Organ. & Process Benchmarking
     Standards, Specifications & Models
        Quality Management System Models|
        Software Standards
        Software Assessment Models
        Other Software Standards
     Leadership Tools & Skills
        Organizational Leadership
        Team Management
        Team Tools
        Facilitation Skills
        Communication Skills
     Ethics & Professional Development
        ASQ Code of Ethics
        Software Liability and Safety
        Training and Development
     References

III. Software Quality Management
     Goals & Objectives
        Quality Goals and Objectives
        Outsourced Services
        Planning
        Tracking
        SQM System Documentation
        Customer Requirements
     Methodologies
        Review, Inspection & Testing
        Change Management Methods
        Cost of Quality
        Quality Data Tracking
        Reporting & Corrective Action
        Quality Improvement Processes
     References

IV. Software Audits
     Program Development & Admin
        Audit Responsibilities
     Audit Preparation & Execution
        Audit Types
        Audit Schedule
        Auditing Tools & Procedures
        Preparation Phase
        Performance Phase
     Audit Reporting & Follow-up
        Reporting Phase
        Corrective Action Follow-up
     References

V. Software Engineering Processes
     Environmental Conditions
        Life Cycles
        System Architecture
     Requirements Management
     Requirements Engineering
        Requirements Elicitation
        Requirements Analysis & Modeling
        Requirements Specifications
     Analysis, Design & Development
        Software Design Methods
        Types of Software Reuse
        Cleanroom & Formal Methods
        Software Development Tools
     Maintenance Management
        Operational Maintenance
     References

VI. Program & Project Management
     Planning
        Project Planning Elements
        Goal-setting & Deployment
        Project Planning Tools
        Cost and Value Data
     Tracking & Controlling
        Phase Transition Techniques
        Interpreting COQ Data
        Tracking Elements & Methods
        Project Reviews
     Risk Management
        Risk Mgmt Planning Methods
        Risk Probability
        Product Release Decisions
        Security, Safety, & Hazard Analysis
     References

VII. Software Metrics
     Metrics & Measurement Theory
        Definitions
        Basic Measurement Theory
        Psychology of Metrics
     Process & Product Measurement
        Process, Prod. & Resource Metric
        Commonly Used Metrics
        Software Quality Attributes
        Defect Detection Measures
        Perf. & Process Effectiveness
     Analytical Techniques
        Data Integrity
        Quality Tools
        Sampling Theory & Techniques
     References

VIII. Software Verification & Validation
     Theory
        V&V Program
        Interfaces
     Reviews and Inspections
        Types
        Processes
        Data Collections & Reports
     Test Planning & Design
        Types of Tests
        Test Strategies
        Test Design
        Test Environments
     Test Execution & Evaluation
        Test Implementation
        Test Documentation
        Code Coverage Metrics
     References

IX. Software Configuration Management
     Definitions
     Configuration Infrastructure
        Configuration Management
        Library/Repository Process
        Defect Tracking/Library Tools
     Configuration Identification
        Baselines
        Identification Methods
        Software Builds
     Configuration Control
        Proposed Modifications
        Traceability
        Version Control
     Configuration Status Accounting
        Changes to Item/baselines
     Configuration Audits
     Release & Distribution Issues
     References

X. Index
        Answers

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