II. Six Sigma Goals
    Value of Six Sigma
    Origins of Six Sigma
    Organizational Drivers
    Goals and Projects
    References

III. Lean & DFSS
    Lean Principles
        Lean Concepts and Tools
        Non-Value-Added Activities
        Theory of Constraints
    Design for Six Sigma (DFSS)
        DFSS Road Maps
        Quality Function Deployment (QFD)
        FMEA Varieties
    References

IV. Define - Teams & Customers
    Process Management for Projects
        Process Elements
        Owners and Stakeholders
        Identify Customers
        Collect Customer Data
        Analyze Customer Data
        Translate Customer Requirements
    Team Dynamics and Performance
        Team Stages and Dynamics
        Six Sigma and Other Team Roles
        Team Tools
        Communications
    References

V. Define - Projects, Tools & Results
    Project Management Basics
        Project Charter
        Project Scope
        Project Metrics
        Project Planning Tools
        Project Documentation
        Project Risk Analysis
        Project Closure
    Management and Planning Tools
    Business Results for Projects
        Process Performance
        FMEA
    References

VI. Measure - Data & Process Analysis
    Process Analysis and Documentation
        Process Modeling
        Process Inputs and Outputs
    Collecting and Summarizing Data
        Data Types
        Data Collection Methods
        Data Accuracy and Integrity
        Descriptive Statistics
        Graphical Methods
    References

VII. Measure - Probability
    Probability and Statistics
        Valid Statistical Conclusions
        Central Limit Theorem
        Basic Probability Concepts
    Probability Distributions
        Binomial Distribution
        Poisson Distribution
        Normal Distribution
        Chi-square Distribution
        Student’s t Distribution
        F Distribution
    References

VIII. Measure - Capability & Measurement
    Measurement System Analysis
        Process Capability and Performance
        Process Capability Studies
        Process Performance vs. Spec
        Process Capability Indices
        Short-term vs. Long-term Capability
        Process Capability for Attributes
    References

IX. Analyze
    Exploratory Data Analysis
        Multi-vari Studies
        Correlation and Regression
    Hypothesis Testing
        Basic Concepts
        Point & Interval Estimation
    Major Tests
        Paired-comparison Tests
        Single-Factor ANOVA
        Chi-square
    References

X. Improvement Techniques
    Design of Experiments (DOE)
        Introduction
        Terminology
        Design Types
    Implement and Validate Solutions
        Response Surfaces
        EVOP
        DOE Improvement Analysis
        Measurement System Re-analysis
    References

XI. Control Concepts
    Statistical Process Control (SPC)
        Objectives and Benefits
        Rational Subgrouping
    Application of Control Charts
        Variable Charts
        Attribute Charts
    Analysis of Control Charts
    Control Plans
    References

XII. Appendix/Tables
    Index
    Answers