1. How to establish a formal quality management system
2. How to establish a matrix that ties the three tiers of a quality system together
3. How to write a quality manual
4. How to write procedures
5. How to write work instructions
6. How to meet ISO 9001:2008 QMS requirements using the author's recommendations and comments.
   

The Handbook also:

1. Presents an organized method of tying the entire documentation process together
2. Provides three procedural approaches (Based on the size and complexity of a company)
3. Contains numerous flow charts, forms, and matrices for visual comprehension
            

The Handbook will benefit:

1. All members of management in establishing a workable quality system
2. Those responsible for developing a quality manual, procedures, or work instructions
3. Those wishing to improve an existing quality system.

There is also a CD with illustrative procedures and work instructions in Adobe PDF format.